Amanda Kay

a week ago

This hotel is the perfect halfway point between my home and my family, so I stay here frequently. I also stay here because it is one of my favorite hotels. (I travel for work and go to a lot of hotels.) The staff is always friendly, rooms clean, everything in working order. The breakfasts are amazing (and they have a new yogurt machine!) There are plenty of outlets in the lobby to get work done, and a game station with plenty of games for kids. A nice little gym and pool too. Highly recommend this Tru if you’re ever in the area.

Kim Baumgart

2 weeks ago

COCKROACHES and a DIRTY room! I have stayed at many Tru Hotels and have never had a bad experience until this one. The bathroom floor was sticky!!! The sheets were microfiber (they should be cotton for comfort) and very worn. The mattress was uncomfortable and had a big indentation. The screen on the thermostat was unreadable. Breakfast was included. However, the choices were limited, and there was no yogurt. They charged $75 for 2 small dogs. When we brought the cockroach to the front desk in the morning, we were only given a $20 discount. It was very disappointing and reinforced my dislike for staying in a hotels.

Daniel Lewis

a week ago

Great low cost hotel. We called on our way up the interstate and they had rooms and gave us a great price. Staff was very helpful even in the middle of the night when I had a wide awake baby that I was playing with in the lounge.

stacey namel

a month ago

The rooms are fairly new, and everything is in working order. They offer free coffee and tea 24/7, free breakfast. They have a mini laundromat and nice indoor pool and fitness center. We always stay overnight on our 1,500+ mile journey because it's clean and dog friendly for a fee.

April Alford

6 months ago

I was here for 3 days (Labor day weekend)The rooms were nice, the front office people were great and everyone was friendly and helpful at the front office. The breakfast food was ok there are a lot of restaurants nearby I will say there is an old smell in the halls I would suggest maybe some type of plug in or air freshener but that's not a big deal. I will definitely be back again. The two housekeepers are nice as well the man housekeeper seems to have a little attitude but he might have been having a bad day either way it's a great Hotel and I'll be back.

Debbie

a month ago

Excellent all the way around. Comfy beds very clean room and the continental breakfast was well prepared with great choices and hot.

Vernon Slaven

3 months ago

Always have a good experience at Holiday Inn Express. And their window shades are amazing at keeping the light out of the room. All hotels should have these shades.

Mark Frey

3 months ago

Just travelling through. Close to the Highway. Clean rooms, nice folks at the desk. Would stay again without hesitation 12/20/24.

Mike Jones

3 months ago

We had a first floor room, Room 120. The walls were paper thin and we could hear people in the next room just talking to each other. It got really warm in there both nights and we had to turn on the AC, even though nighttime temps were in the 40s. The room and the bathroom were very spacious for us. The only thing I would add in the bathroom would be towel hooks as there were none in ours. There was a leak in the ceiling above our toilet that dripped any time the room above us used water. I informed thee front desk of this issue upon checking out. The lobby and hallways were also very spacious and clean. They were doing some remodeling work in our hallway, so I would have to see the finished product before commenting. The front desk staff and maid service were very attentive and efficient. The biggest letdown by far was the breakfast which is what we were looking forward to to get our day started. If we're in this area again we would stay here again, just not on the first floor. Thank you, staff!

Carl Rimer

2 months ago

Hotel was under renovation (believe me it needed it), but that was not disclosed on the website, which is something that is normally done. Not exceedingly clean, bedding old and worn. Only one(1) waste paper basket in the entire room! Went to get coffee in the lobby and I found the canister sitting in the middle of the floor and no one around. Coffee maker in the room, disgusting…. All of the hotel common areas had an unpleasant odor. Only one trash can in the entire exterior. Property did not email bill overnight like most Hilton properties, so checkout had a line and was slow. We stay at Hampton Inn’s frequently. This is by far the worst and not a good value.

Ashley Symmonds

in the last week

We booked here to stay safe from the storm so I have 5 kids with me and I’m trying to keep them quiet as much as possible but we get 2 complaints and they charge me $30 for each complaint! I wasn’t aware of the charges until I finally talked to someone after all day of not answering the phone! We were put in the top floor of all places!

Elvia Mendoza

2 months ago

We always stay within the Hilton chain for a reason. This is the worst stay. We stayed in room 120, it wasn’t even swept, the furniture and paint on walls are falling apart, discolored walls and furniture. The trims on the walls are missing. The pool wasn’t opened and it wasn’t disclosed even tho I went straight to their website to make a reservation. Having small children this is something my kids look forward too. I get it if they are remodeling but they should have published it on their website to have people decide if they want to stay or not. It’s better to be upfront.

Carissa Wilson

4 months ago

Only thing I say is if ur dependent on wifi on a laptop or gaming system ask for a room close to the lobby. But the 3 women who work here are amazing and helpful. Rooms are clean. super nice for a super 8. See what I did there?

Gown Sheng Thao

3 months ago

First room had hair and stains all over the sheets. Fire alarm kept beeping, phone was plugged in but did not work, and refrigerator wasn't working. On the second day of staying here, our door was opened without hardly any notice. The person knocked once and immediately open our door while we were in the room while we had the "do not disturb " sign hung on the doorknob.

Randy Mitchell

3 months ago

Only issue I had was the bed felt kind of janky, but it wasn't the worst I've slept on either, place looked very clean and kept up, the guy behind the counter was very nice.

Jennifer Reeves

3 weeks ago

Wonderful service. Clean rooms. Near food, Walmart, anything you could possibly need is minutes away. Thank you so much!

Nikki Wai

2 months ago

The hotel is clean, stylish, and reasonably priced. I also appreciated that they use Dove products for the bathroom, which is a nice touch. However, there are some drawbacks. The room lacked basic amenities like cups and coffee, so I had to go back to my car for a cup. Additionally, there were no closets in the room, which was inconvenient. The breakfast area had high tables with charging stations, which were not kid-friendly, and the few lower tables available ran out quickly. Overall, it’s a very nice and comfortable hotel, but it feels like a beautifully wrapped gift with limited practicality

Nai T

a month ago

First time staying in an Avid hotel and I liked it very much. Rooms are small but have a great layout, clean and comfortable. The only problem was that there was not hot water in the shower, I hope this is a one time problem because I definitely consider using this hotel brand when needed. We only spent one night since we needed to rest during a road trip but I can see myself staying at an avid hotel in a business trip too.

Jeff Sterling

a month ago

Clean, Modern lodging. The desk is occupied 24/7. The coffee is made while you wait. It is just me but, the breakfast is like eating at a gas station. Pre- made sandwiches, instant oatmeal, various breads and fruit. Also, there is no carpet in the room. Just a textured tile. Great deal and good location

Denny Marshall

a month ago

Kinda hard to find. Butts up next to cracker barrel. Super clean. Air in the room was not super dry, which is a good thing in winter time since I have sinus issues. I usually take my humidifier with me but I felt it wasn't needed here for some reason. Sheets smelled super clean. TV was very big.

Jason Carter

2 months ago

Travel to Ringgold every year. Hotel location is great for where we visit family. Staff was fantastic and very helpful. The rooms for the age of the hotel were lacking tho. Lots of wear. Stains on hard surfaces. Mold in shower. Visible screws on door holding it together. Issues with getting door open and had management have to reprogram locking mech. I'm aware people don't treat property as they should anymore. Hotel is doing the best they can and we understand. We appreciated them and their staff and would stay again.

Billy Prince

2 months ago

Had a great experience, first time at this hotel. Everything went smoothly. Anna was incredibly helpful and friendly as how I'm new to the area. Overall a great experience. Will definitely stay again when I go back in a couple of weeks.

Namrata Patel

5 months ago

Spring hills by Marriott- This hotel is newly renovated and had nice spacious and clean rooms. On first day had many options for breakfast and everything was great quality. Next day they were out of some of the items like chocolate milk, cream cheese. In addition they had very bad sewage smell in the whole lobby and in the room whole night that day which made it not a pleasant experience. They moved us to new room but we shouldn’t be paying $140 per night for that night specially. They must offer some discounts for the inconvenience.

Seth G

a month ago

Be careful. They will over charge your card! Do NOT stay here. Rooms are extremely nice but they will over charge your card once checked out and will not pick up the phone.

Bonnie Areno

5 months ago

The room was quite nice! It was also very clean!! The only concern I have is that their website was not working correctly, I had to try 3 times to get any confirmation number, and then when I arrived, they told me I had 3 rooms reserved. She offered to call them the next day (because it was a Sunday) to make sure the other 2 got canceled and not charged....I certainly hope that she keeps her word. As long as that happens as promised, it's a great place to stay!

greatfarmboy adsa

in the last week

Staff is extremely rude. Kept getting excuses about room service not being performed. Every conversation seemed hostile on their part. The area around the hotel and their stairs is filthy. It seems as tho the staff/owners hate thier customers

Barbara Price

5 months ago

Nice, clean, quiet. Friendly desk clerk. Packaged muffins, cakes, coffee, juice for grab & go breakfast. Will definitely overnight there again. Only thing... We were trailering a motorcycle and the parking lot does not circle the building so not a lot of room to maneuver a trailer but clerk okayed to take a couple extra spaces.

Erika Gorden

2 months ago

Floors were so sticky, place was stinky & website says free breakfast & it’s definitely NOT a breakfast. Only juice, coffee, & two flavors of muffins. Very disappointing ….

stephen boland

4 months ago

Just want to mention the above and beyond customer service! Ecko, the gentleman at the front desk was exceptional. He was fantastic to deal with, he genuinely cared about the quality of my stay. I wish everyone had customer service like this. I will definitely be back when I’m in town again.

Toni Smith

10 months ago

Nice n clean rooms ,, the shower area is newly remodeled and looks fantastic... unfortunately when we stopped by for rates they were higher then what we seen on line ,, so we booked on line while in their lobby... I would think by 9 pm they should offer at least the same rates as advertised on line,,, a full room is better then an unpaid empty room !! The check in agent was very nice and funny,, we enjoyed seeing the " friends" he referred too !!

David Slovenski

10 months ago

Very friendly staff. The manager and lobby attendant were really nice and made me feel very welcome. The lobby had a nice recent renovation. It was clean and stylish. They also had a nice breakfast bar which i was not expecting. It was clean and organized, and there was plenty of space to dine. They expanded the lobby into a room next door and added a fitness room. I used it and had a nice little workout, even though i was not expecting to have that. People complain that there is a cemetery next door. I do not understand the problem. it's across the parking lot, but why would that be at all a problem? They are the quietest neighbors. Location is great, right off the highway, but not right next to the road so you do not have too much noise from brakes and cars and stuff. A couple hundred meters back from the main drag is nice. Gas stations and convenience stores and fast food right there. The room i stayed in was spotless. Very clean and well stocked. I have two little kids and we all felt great and clean and safe there. I would definitely stay again.

Ketamine Kid

a month ago

Great hotel, Ecco is the best. Clean rooms, cheap rate and you earn points